74How do I check my SASSA SRD R370 status?
The status check is on srd.sassa.gov.za, the portal SASSA points applicants to for the R370 grant. It asks for the 13-digit ID number and the cellphone number that were used on the application, and then sends a PIN by SMS. After the PIN is entered, the portal shows a result for each month in which an application was made.
The cellphone number is the part that most often causes trouble. If the SIM has changed since the application, the PIN goes to a number nobody is holding any more, and the applicant has to contact SASSA on its toll-free line, 0800 60 10 11, to update it. A GroundUp reader Q&A describes the same ID, number and PIN routine.
Several lookalike sites call themselves SASSA status checkers. Some of them ask for a fee or for banking details, which the real portal does not do.
What do the SRD statuses mean?
Every month is assessed separately, so a person can be approved for September and declined for October. SASSA has not published a complete glossary of status wording. The table below draws partly on outside guides and on a provincial government statement, and the text notes where that is the case.
| Status | What it usually means | What to do |
|---|---|---|
| Pending | Your details are still being checked for that month, often against Home Affairs, SARS and bank data | Check again in a few days; do not reapply |
| Approved | You passed the checks for that month and a payment is scheduled | Make sure your bank details on the portal are correct and active |
| Declined | You failed a check for that month; a reason is shown | Read the reason, then consider an appeal for that month |
| Referred | The application is held for manual attention; the Mpumalanga social development department said it appears when your ID is already registered for a grant | Phone SASSA or visit an office |
| Reapplication pending | A new application is on file but not yet processed; I found no official definition | Wait for the next result and compare it with the portal |
When does the money arrive after "approved"?
An approved status is not a payment. The SRD grant is normally paid late in the month, and unlike pensions or child grants it has no printed calendar, so the dates SASSA has confirmed are collected in our report on SASSA payment dates for November 2026.
Once a payment date appears on the status, the money still has to clear through your bank, so allow a few business days, not counting weekends. An approved result with no date attached is common for a day or two while payments are batched. The grant is R370 a month and, according to IOL on 1 August 2026, it has been extended until 31 March 2027.
Why does my status stay pending or turn to declined?
In a parliamentary reply reported by IOL, Acting Social Development Minister Sindisiwe Chikunga gave five reasons for rejections: income above the prescribed threshold, alternative financial support, other social assistance for the same period, identity verification problems, and incomplete or unverifiable information. During 2025/26 SASSA received 18,017,250 applications and approved 7,842,041 of them, which is 43.5%.
The bank scan accounts for a large share of the rejections. News24 reported in June 2025 that the Institute for Economic Justice attributed about 80% of them to it, and that the scan compares deposits against a monthly threshold of R624. According to the IEJ, child maintenance, loans and money held for other people were counted as income. The Pretoria High Court has found the threshold unconstitutional, but the state has appealed, and TimesLive reported the Supreme Court of Appeal hearing on 24 August 2026. Until that case is decided, the threshold remains in use.
Mpumalanga's department of social development listed further causes in its statement of 11 November 2024. Personal details must match the Home Affairs records, and other income in the bank account, such as taxed employment, can lead to a decline.
What goes wrong with payments?
Most failed payments trace back to banking details. The account has to be active and in the applicant's own name, and any change are made on the SRD portal rather than at a bank branch. A Cash Send payment works differently: a reference arrives by SMS, and the money can be collected at a participating retailer for a limited time only.
When the payment date passed more than five business days ago and the details are correct, the next step is to phone 0800 60 10 11 with the ID number and the month in question. A returned payment has to be reprocessed, which can take longer than the first attempt. Anyone who thinks a decline was wrong can follow the route in how to appeal on the SASSA status check.
Should I borrow while I wait for the SRD payment?
A loan against R370 is poor arithmetic. Short-term fees on a few hundred rand add up quickly, and SASSA has said it gives no loans of its own. Our SASSA grant loans guide sets out what registered lenders may lawfully do. Before signing anything, run the lender through the NCR register, or browse the lender profiles.
Questions about the SASSA SRD status check
Why does the SASSA status check show pending for weeks?
Pending means the checks for that month are not finished yet. They run against several databases, and a mismatch in the ID details or the bank account can hold them up. A second application does not speed anything up and can create a duplicate record, so the better step is to phone 0800 60 10 11 if the status never changes.
Is srd.sassa.gov.za the only official place to check?
It is the portal SASSA points applicants to for the R370 grant. It asks for the ID number, the application cellphone number and an SMS PIN, and it does not charge anything. Sites with SASSA in their names that are not on this address are not run by the agency.
What does referred mean on my SRD status?
SASSA has not published a full list of status meanings. In its statement of 11 November 2024, the Mpumalanga social development department wrote that an ID number already registered for the grant gets the referred status, and told such applicants to phone or visit a SASSA office. Other guides describe a manual review, so ringing 0800 60 10 11 is the safest way to find out which applies.
Does approval for one month carry over to the next?
No. The checks run again for every month, which is why the portal shows a separate result for each one. An applicant who was declined for a month can appeal that month, and the appeal route is described in our guide to the SASSA status check appeal. A person who was approved still has to watch the status each cycle.
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