29The South African Revenue Service (SARS) has warned people entering or leaving the country not to pay third-party providers for the online Traveller Declaration. The customs declaration is completely free when submitted through official SARS channels.
SARS issued a statement clarifying that independent service providers charging fees to help travellers complete the forms are not affiliated with the tax authority. Any fees charged by these companies are not SARS fees.
The digital declaration system is part of a customs modernisation drive designed to make compliance easier for taxpayers and traders while helping the authorities manage border risks.
Who must submit a SARS Traveller Declaration?
Since 1 July 2026, it has been a general requirement for individuals travelling into or out of South Africa to complete the online document before their trip.
This rule applies to travellers using all ports of entry, including air, land, sea, and rail borders, subject to certain exceptions.
The digital form allows individuals to declare any goods and currency they are carrying in their possession to meet their customs obligations.
How to complete the declaration for free
SARS encourages all travellers to complete their submissions prior to travel to avoid unnecessary costs.
To submit the form without paying any third-party charges, individuals can use the following official platforms:
- The official SARS website.
- The South African Traveller Management System (SATMS) application.
- The Traveller Declaration function on the SARS MobiApp.
Using third-party assistance remains entirely optional. The official channels provide free information and support to help travellers complete the process.
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